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IT Helpdesk

Ha Noi

  • Manage and monitor systems and network infrastructure Software and Hardware. (VPN, Internal tools, license and accounts)
  • Ensuring the internet working smoothly. 
  • Support other member software and hardware, and handle computer problems.
  • Daily check and resolve support requests raised by internal users.
  • Monthly checking working Devices Laptop, CPU, Monitor, Hub, Keyboard, Mouse, Camera,..). Cooperate, notify with Admin to provide and redeem employee’s devices. 
  • Contact the Warranty vendor if needed
  • Others assigned tasks. 

Note: This position is under Infra team, so welcome all candidates willing to develop as DevOps Engineer. We are open to training fresh DevOps.

  • Graduated from College, University with major in IT.
  • 2-3 year experience in similar position in a IT company of more than 60 members.
  • CCNA and MCSA certifications (or equivalent certifications) are an advantage.
  • Able to handle situations quickly.
  • Pay attention to details and dead line. 
  • Good communication and willing to support others. 
  • Good at office (Excel, words,...)

Greatest Asset is our Team

• Performance bonus: twice per year, total income is 14-15 months of salary.

• Working hours from 8:30-17:30, from Mon to Fri.

• 100% full salary from the 1st day of work.

• Health insurance for members.

• Annual health check-up.

• Social Insurance paid fully.


Amazing Work Atmosphere & Office/Equipment

• Working devices with more than $2300 package.

• Professional and open working environment with hands-on experience leaders and other team members.

• Monthly meeting for updating business information, policies and open Q&A.

• Dynamic working environment with a lot of connecting internal activities and events.

Training & Self-improvement opportunities

• Training technical internally, updating new and trending technologies.

• Annual performance review.

Apply for this role
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