Dinh Huy Tuan

• Design, implement, and maintain an efficient and effective operational framework for the forex platform
• Optimize existing operations processes to improve operational efficiency
• Conduct data analysis and forecasting to support operational decisions
• Manage platform transactions and daily activities, working closely with finance and customer support teams
• Conduct client due diligence and screenings, and oversee KYC tools and processes
• Ensure adherence to legal and compliance requirements, including coordination and communication with internal and external auditors and stakeholders as 
• Monitor trading activities to detect arbitrage, hedge trading, and bonus abuse; develop fraud prevention rules.

• Coordinate liquidity and treasury to ensure sufficient funds for deposits and withdrawals.
• Collaborate with development teams to improve MT4/MT5 systems and design monitoring dashboards.
• Lead and train operations and customer support teams to maintain SLA and compliance.
• Prepare reports and coordinate quick resolution of operational/system issues

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Requirements: 

• At least 1 year of operations experience in forex trading platforms brokers,(relevant experience in tech platforms will also be considered)
• Knowledge and expertise in KYC and AML regulations
• Strong analytical skills and high attention to detail

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Preferred Qualification:

• Deep knowledge and interest in forex markets (knowledge of crypto or blockchain is an advantage)
• Experience as an Operations Manager or in a senior operation.
• Japanese Communication at least N2 level (prefer to have)